Delete your account

Last updated: 29 October 2026

You can delete your Compamo account whenever you want.

In the app

In Profile, at the bottom of the screen, tap "Delete my account" and confirm. First you need to cancel any upcoming rides and bookings and, if you drive, to have been paid for past rides; the app tells you if anything is missing.

If you no longer have the app

Write to us at info@compamo.com from the email address you sign in to Compamo with, with the subject "Delete my account". We will delete it and confirm within one month at the latest.

What is deleted and what is kept

Your profile, identity data, cars, locations, Help conversations and notifications are deleted, and we ask Didit to delete your biometric data. Your ratings and chat messages remain without your name. What the law requires us to keep (bookings and payments) is kept separately from your identity for 6 years. All the details are in the privacy policy.

Deleting only some of your data

Without deleting your account, you can ask us to delete specific data. Write to us at info@compamo.com from the email address you sign in to Compamo with and tell us which. We will answer within one month at the latest.

• Your biometric and identity data: ask to "Withdraw my biometric consent". We ask Didit to delete your face template and the images of your document, and we delete your surname, date of birth and the sex on your document. Your account is no longer verified: to book or drive again you will need to verify yourself again.
• Any other data: we delete it, unless it is needed for an upcoming ride or booking or the law requires us to keep it. In that case we tell you which data and until when we keep it.